Important Information

1. PUBLIC ENQUIRY AND OTHER RELATED FACILITIES

Enquiry offices including IVRS (Interactive Voice Response System) regarding train arrival/departure generally function round the clock at major stations. The enquiry regarding reservation and PNR status etc. functions between 8.00 hrs to 20.00 hrs on week days and 8.00 hrs to 14.00 hrs on Sundays. The IVR system for PNR enquiry is available between 5.30 hrs to 22.30 hrs The telephone numbers are given below:

Some important train services available are

2. RETIRING ROOMS AND RAIL YATRI NIWAS

2.1 Retiring Rooms:

Another passenger amenity provided at several important stations over Northern Railway is AC and Non-AC Retiring rooms and Dormitories, which can be booked on ‘first come first serve basis’ on payment of prescribed charges. These serve as transit accommodation for passengers. Only those holding a valid ticket for and inward/outward journey are eligible to apply for the use of the Retiring Rooms and Dormitory Beds.

Application form are available with the Station Managers/ Matron in charge of the Retiring Room/ Dormitories. You are also required to present your journey tickets along with the completed Application Form.

The Station Managers/ Matron, based on availability will allot the rooms/beds. The genuineness of the passengers holding the ticket, will be verified prior to the allotment of rooms/beds. You will also be required to pay the stipulated charges, before the keys of the room are handed over, or the bed number in the dormitory is intimated to you.

Retiring rooms are normally reserved for a period of 24 hours. At some stations, these can be booked for 12 hours also. Booking of the retiring rooms is done at the station, where it is located. In case the retiring rooms is occupied for more than one day, the charges for the subsequent days will be 25% more for each day. Normally retiring room is not allotted for more than two days.

Details of the Retiring Rooms available at different stations may be seen in the table below:

2.2 Rail Yatri Niwas

In addition to the retiring room facilities, exclusive independent rooms & dormitory accommodation are available in seven storied Rail Yatri Niwas located on the Ajmeri Gate side of New Delhi Station.

The Rail Yatri Niwas provides for independent double bedroom with attached bath at Rs. 450/-, double bedroom with common bath Rs. 385/-. Single bedroom (common bath) at Rs. 265/- per room and double bedded AC room with attached bath at Rs. 850/- per room (Tariff inclusive of breakfast).

Similarly, accommodation in dormitories is available on daily tariff of Rs. 135/- per bed (Tariff inclusive of breakfast) depending upon different facilities. The Rail Yatri Niwas is also provided with a restaurant which caters to Indian and Western food and Snacks between 7.30 hours to 22.30 hours at reasonable rates.

The facility of Rail Yatri Niwas is available to rail passengers on advance reservation could be done by sending full amount of the required accommodation by money order in the name of Chief Manager. Rail Yatri Niwas, at New Delhi Railway Station or demand draft in favor of FA & CAO/ Northern Railway. {(Checkout / Check in time: 9 AM) Phone Number 011- 23233484, 23233561 }

3. RAIL TRAVEL CONCESSIONS

Handicapped/Disabled Persons & Patients Part-A

Sports Persons/Artistes/Scouts &Guides/St. John Ambulance/Voluntary Organization  Part-B